Privacy Policy

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform and services. By signing up and using the system, you agree to the practices described below.

1. Information We Collect

1.1. Names, phone numbers, and email addresses

1.2. Visitor details for access control

1.3. Identification data (ID, vehicle disc scans, etc.)

1.4. Site setup details, such as access methods and entry points

1.5. Communication and requests submitted through the app

2. Use of Information

2.1. Set up and manage your site and users

2.2. Authenticate visitors and track entry/exit activity

2.3. Enable notifications and communication within the system

2.4. Provide customer support and troubleshoot issues

2.5. Comply with any legal requirements

We do not use your data for advertising or resale.

3. Storage and Security

3.1. Sensitive information is only visible to authorized users

3.2. We monitor and improve our security regularly

3.3. Any data exports or reports are reviewed before release

4. Access and Control

4.1. View their personal and visitor-related data

4.2. Request data exports (Excel/PDF), within privacy boundaries

4.3. Update or correct contact details

4.4. Request removal or restriction of certain data (where legally allowed)

5. Sharing of Information

5.1. With your assigned Account Executive for onboarding

5.2. With third-party services like SMS gateways

5.3. With authorities when required by law

5.4. We do not share data for marketing unless you explicitly give consent

6. Data Retention

6.1. While your site or account is active

6.2. After cancellation, where retention is needed for audits or law

6.3. On request, we may delete data unless legally restricted

7. Your Rights

7.1. Request access to your personal data

7.2. Correct inaccurate information

7.3. Request deletion or limit processing of data

7.4. Withdraw consent if applicable

Requests can be made via the platform or through your assigned account executive.

8. Updates to This Policy

8.1. You will be notified via the platform of any material changes

8.2. Continued use of the service means you accept the updated version